Frequently Asked Questions
Tickets & Registration
How do I get tickets?
Grab yours on our tickets section of the site. If you don’t see it yet, join our list and we’ll email you the moment it goes live.
Can I buy tickets at the door?
Door sales are capacity‑dependent. If the event sells out online, we won’t have door tickets. We recommend purchasing early to guarantee entry.
Are tickets refundable or transferable?
Tickets are generally non‑refundable. If you can’t make it, you may transfer your ticket to someone else—just contact us through the Contact page with the new attendee’s name and email.
Arrival & Check‑In
What time should I arrive?
- Day 1 (Fri, Oct 3): Networking/Arrival opens at 6:00 PM. Programming runs ~6:30–8:30 PM.
- Day 2 (Sat, Oct 4): Registration opens at 8:00 AM. Programming runs ~8:30 AM–8:30 PM with breaks.
How do I check in?
Bring your ticket QR (on phone is fine) and a photo ID. Our team will scan you in and hand you a badge/wristband.
Program & Sessions
Do I need to pre‑register for Ignition Labs or the Pitch & Partner Lab?
All sessions are included with your pass. Some labs have limited capacity—entry is first‑come, first‑seated, so please arrive a few minutes early.
Where can I see the full schedule?
Visit the Event Schedule for the latest times, speakers, and session details. Times are listed in Pacific Time and may shift slightly as we get closer.
Will sessions be recorded?
Selected sessions may be photographed or recorded for recap content and archival purposes. By attending, you acknowledge you may appear in event media.
Location, Parking & Weather
Where is the event?
840 Echo Park, Los Angeles, CA 90026. We’ll also include arrival details in your pre‑event email.
Is there parking on site?
Yes — free parking is available on site (first‑come, first‑served). Please arrive a few minutes early to park and check in.
Part of Day 1 is outdoors—what should I bring?
Evenings can be cool. Bring a light layer or blanket for the outdoor screening. In case of inclement weather, we’ll communicate any pivots by email/text.
Accessibility
Is the venue accessible?
Yes—our venues include accessible entrances and restrooms. If you need any specific accommodations (e.g., seating, ASL, wheelchair access), please reach out via the Contact page at least two weeks before the event.
Can I bring a support person?
No. Support persons are not permitted for this event. Please attend solo and travel light so we can keep the experience focused and comfortable for all guests.
Food & Beverage
Is food included?
Yes. Your ticket includes breakfast, lunch, and light bites during the networking reception & Movies & Mimosas. Dietary notes will be shared in the pre‑event email.
Will there be alcohol?
Some portions of the event (e.g., reception) may include alcoholic beverages for 21+ attendees. Please bring a valid ID.
Photos, Recording & Devices
Can I take photos or record?
Personal photos are welcome unless a session is marked otherwise. No flash during screenings or recordings during closed sessions. Media inquiries: please contact us in advance.
Code of Conduct
What is your community policy?
We’re building a space that’s safe, respectful, and affirming. Harassment or discrimination of any kind is not tolerated. We reserve the right to remove any attendee who violates these standards.
Other
What should I bring?
Photo ID, your ticket QR, a notebook or tablet, and layers for indoor/outdoor temps. Business cards or a short project pitch are great for networking.
How do I get in touch?
Use the Contact page and we’ll reply as soon as possible. During event days, check your email/text for live updates.
